Legal
Service Delivery Policy
How NVTATN's digital event services are made available to customers.
Digital delivery
NVTATN provides digital event-planning, invitation, RSVP, guest-management, Party Chat, pass, and admission features through its website and supported mobile application. It does not ship physical goods.
Account and event access is delivered electronically after the required registration, invitation, role, and security checks. Availability depends on the host's configuration, the event's status, the user's role, a supported device and Internet connection, and planned or necessary maintenance.
Paid feature delivery
The checkout page shows the price, currency, seller, scope, renewal terms, tax treatment, and payment provider before purchase. NVTATN creates the corresponding digital entitlement only after authoritative provider confirmation. A browser return, pending bank transfer, webhook without successful verification, or ambiguous provider outcome does not deliver access.
Annual access starts and ends on the dates recorded in the entitlement. One-Off access is bound to one selected event and exact guest cap. A Premium capacity add-on changes only the selected Premium event and grants no additional event. Paid ticketing remains outside the launch scope.
Delivery support
If expected access is unavailable, email support@nvtatn.com with a safe description and the relevant event or transaction reference. Do not send passwords, PINs, one-time codes, or complete payment-card information. Eligible refund requests follow the Refund Policy.